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Smooth out your Business cash flow with e-PayDay® Pay by the Month Payroll Support by paying over 12 months, direct through your bank, building society or credit union account, or by credit card.
Instead of budgeting separately for your Payroll Support, we provide you a simple monthly payment plan. It's a simple way to pay for your Payroll Support Insurance.
There are additional benefits by paying by the Month. All upgrades that are released during the period of your support cover are made available for immediate download from the e-PayDay PayDay Peace of Mind Web Site.
Call us on (07) 3049 1860 to arrange Pay by the Month PayDay Peace Of Mind.
|What you need to know . . .||Details|
|Available for||e-PayDay® 20
|Per Calendar Month (PCM)||
FROM $30.00 PCM* - e-PayDay 20
|What is covered||Standard Contract
Extended and Premium Contracts
*Fair Use Policy Applies **Excluding July - August
|What's not Covered||
|Fair Use Policy||
We have a Fair Use policy to ensure we are able to provide quality service to all our customers and no customers are disadvantaged by the behaviour of others. For our UNLIMITED incoming support calls service, the Fair Use policy means that you make a resonable amount of calls and where possiable refer to the on-line help to see if your questions are answered in the supplied documentation.
Support services are provided to assist you in the use of the program and is not intended for Award, Legislative, Superannuation, Taxation advice or Training.
We will notify you if we believe your use of the service is unreasonable.If you don't modify your usage after we've notified you, we may cancel your contract and cancellation fees may apply.
|How to Order||To order simply complete the Direct Debit Form available from e-PayDay Pty Ltd by calling (07) 3049 1860. The Form is also available for download from the e-PayDay Payroll Peace of Mind Web Site.|
|How Monthly Payments Work||
The Pay by the Month Support policy is an annual contract paid in monthly instalments by direct debit from your account or regular charges to your credit card.
By signing a Direct Debit Request, you authorise e-PayDay Pty Ltd to arrange for funds to be debited from your nominated account, according to the agreement we have with you.Your first payment will be deducted/charged up to 15 days after e-PayDay Pty Ltd receives your direct debit request or credit card authorisation if paying by credit card. Two payments may be deducted/charged in the first month depending on your payment date. The second and subsequent payments will be deducted/charged on the same payment date each month. This date will either be the 1st or the 15th of the month
|Direct Debit Debit Service Agreement||
By signing the Direct debit Agreement you request e-PayDay Pty Ltd (User ID Number 069729) ("we or us") to debit, through the Bulk Electronic Clearing System (BECS), the payments for your Support Contract that may from time to time become payable from the account nominated in your Direct Debit Request.
We advise you that:
(a) Direct debiting through BECS may not be available on some accounts. Additional charges may be applied by your Financial Institution for direct debits.
(b) You should confirm the account details by checking a recent statement from your Financial Institution.
(c) Your request must be authorised in the same way as the account signing instruction held by your Financial Institution.If you are uncertain about any of these items please check with your Financial Institution before contacting us. You are responsible for ensuring that the account you nominated has sufficient cleared funds available to pay each debit when it becomes due. You must tell us if you close or change the account you nominated.
|Changes by Us||You will be advised 14 days in advance of any changes to the Direct Debit arrangements.|
|Changes By You||
For all matters relating to the Direct Debit arrangement you will need to:
Advise our office in writing by either;
or post to
|Change of Account Details||If your bank account details change you will need to contact us at least 10 days before your next instalment. If your credit card details change you must contact us at least five days before your next due instalment.|
You (The Customer) should be aware that:
It is your responsibility to ensure that there is an Internet connection to the Computer where the e-PayDay Product is installed. Your Support Contract will be deemed invalid if there is no Internet connection provided on the computer where the e-PayDay Product is installed.It is your responsibility to ensure sufficient cleared funds are in the nominated debiting account or credit card when the payments are to be drawn.
If you believe there has been an error in debiting your account or credit card you should contact us in the first instance and confirm details with us in writing as soon as possible so that we can resolve your query quickly.
We will investigate the matter and advise you in writing whether your account has been incorrectly or correctly debited.If we can not resolve the matter you can still refer it to your Financial Institution and they may lodge a claim on your behalf.
In the event of returned unpaid debits by your Financial Institution, the following procedures will apply;
We will either attempt to debit from your nominated account again or we will contact you to arrange another way of paying.You will be notified by either phone, fax or post of the details.
|Fees and Charges||
A fee of $10.00 will be charged per unpaid transaction, and is payable with your remittance.
There is no fee for Direct Debit transactions from bank accounts.
If the due date for payment falls on a non-working day or public holiday, the payment will be processed on the next working day.
All payments must be one month in advance at all times. Your Support Contract will commence from the date of the first payment.
Cancellation of your Support Contract within the first 12 months (to which this Direct Debit Authority applies) at any time and for any reason or circumstance prior to the end of the 12 month contract, will incur a cancellation fee equal to the balance of the remaining unexpired portion of the contract. This cancellation fee will be debited to your Account prior to cancellation. Cancellation of your Support Contract at any time after the initial 12 month period can be made by providing 30 days notice in writing of your intention to cancel. In this case there will be one more payment debited from your account or charged to your credit card. Support will be still available be available until the last payment date.All customer records and account details will be kept private and confidential to be disclosed only at the request of the Customer or Financial Institution in connection with a claim made to an alleged incorrect or wrongful debit.
|Annual renewal process||
You will be sent a renewal notice prior to the expiry of your policy. On receipt of the renewal notice, simply check that the details are correct. Monthly instalments will continue to be debited from your account or charged to your credit card.
If you wish to vary these arrangements please advise our office in writing by either;
PO BOX 500
REDCLIFFE QLD 4020
Cancellation of your Support Contract within the first 12 months (to which this Direct Debit Authority applies) at any time and for any reason or circumstance prior to the end of the 12 month contract, will incur a cancellation fee equal to the balance of the remaining unexpired portion of the contract. This cancellation fee will be debited from your Account prior to cancellation. Cancellation of your Support Contract at any time after the initial 12 month period can be made by providing 30 days notice in writing of your intention to cancel. In this case there will be one more payment debited from your account or charged to your credit card. Support will be available until the last debit payment date.
Your financial institution may charge a fee if there is not enough money in your account when the monthly payment is due.
We will keep all information relating to your account private and confidential. You consent to us using or releasing your account information to investigate any claims relating to possible incorrect debits.You fully indemnify us against any losses, costs, damages and liability that we suffer as a result of you giving us incorrect or false information in your Direct Debit Request. Your indemnity continues after the Agreement is ended.