FAQs

A manual payroll system normally consists of a book which is satisfactory ONLY for the recording and entry of very basic payroll information. The employer however, is still required to manually calculate tax, medicare variation adjustments, superannuation guarantee levy and many other legislative and industrial requirements.

A manual system does not provide for detailed payroll reporting. The standard of information required to be maintained for employees under the various award, industrial and taxation requirements complicates a manual system.

The payroll information required to be maintained has increased considerably over the past years and is continually changing. This has also increased the time taken to process a payroll. You must consider the time and costs involved in preparation and processing of your manual payroll compared with an automatic in-house computerised system. There are many cases where employers who normally allocated a morning to process their manual pays, have completed an e-PayDay® payrun in less than 15 minutes. Complete in-house control eliminates the hassles associated with manual or outside payroll processing.

e-PayDay® is designed and produced ENTIRELY in Australia to meet Australian payroll requirements. e-PayDay® incorporates procedures and functions normally contained in more expensive payroll programs. With the increase in government legislative and industrial requirements, businesses require a payroll which is up-to-date, yet simple to use, comprehensive, cost effective, with readily available support and prompt updates.

e-PayDay® offers a flexible range of Awards and Pay Types for businesses and companies with one to hundreds of employees. The product line has been available nationally since 1987, with over ONE MILLION employees currently being paid using e-PayDay®. It is being used by many industries such as security, real estate, tourism, farming, engineering, clubs, service stations, medical, construction, hardware, hotels, employment agencies, hospitality, and many other types of businesses.

e-PayDay® is designed to run on 64 Bit and 32 Bit versions of Microsoft Windows® 7 and Vista. It also works with Windows® 98/ME/NT/2000/XP.

To use e-PayDay® with Apple® MAC OSX, a Virtual PC program such as VMware Fusion is required.

You should assess your needs based on the following points:

1. Number of Employees - Estimate the number of permanent and casual employees for a full employment year.
2. Subsidiary or Associated Companies - do you require a second trading entity e.g. another company or registered trading name?

To meet your needs the e-PayDay® product line has five levels. These levels differ mainly on the number of active employees you can can have on the system at any one time. e-PayDay FREEPAY® for example allows up to 4 active employees, but at the same time, you can have an unlimited number of terminated employees.

• e-PayDay FREEPAY® - process pays for up to 4 (Four) active Employees (UNLIMITED Terminations).
• e-PayDay® 10 - process pays for up to 10 active Employees (UNLIMITED Terminations).
• e-PayDay® SC - process pays for a SINGLE Company with an UNLIMITED number of Employees.
• e-PayDay® MC - ideal for 1 to 5 Company organisations with an UNLIMITED Employees.
• e-PayDay® UC - Designed to process pays for UNLIMITED companies with an UNLIMITED number of employees for each company. Ideal for large companies, companies employing a large number of transitory employees, payroll bureau's etc.

To help you choose the product most suitable for your business or oganisation please refer to the e-PayDay® Product Comparison Chart.

FREE Introductory Support is available between 11am to 2pm EST Monday to Friday EXCLUDING Public Holidays effective from the registration date of your first Company;

• e-PayDay FREEPAY® includes 14 Days,
• e-PayDay® 10 includes 30 Days,
• e-PayDay® SC includes 60 Days,
• e-PayDay® MC includes 90 Days,
• e-PayDay® UC includes 90 Days.

Additional support and FREE Updates are available ONLY to REGISTERED users by purchasing a Support Contract.

YES!, because all versions are 100% file compatible you may change from any product (e.g. e-PayDay® SC to e-PayDay® MC, or e-PayDay® UC), at any time throughout the financial year with no need to re-key your data.

The changeover cost is the price difference between what you paid for your current product and the new product price.

Legislative, industrial and taxation changes are continually monitored, and when e-PayDay Pty Ltd becomes aware of changes, a new version (Upgrade) of e-PayDay® is prepared. A user may amend the tax co-efficients supplied with e-PayDay® without referral to, or updates from e-PayDay® except for e-PayDay FREEPAY® which requires the purchase of an Upgrade.

If the Australian Taxation Office changes the tax formulae then all registered users are notified of the availability of a new version. At e-PayDay's discretion, user suggestions which are constructive and will enhance operation of the program may also be included in new versions. e-PayDay Pty Ltd is continually improving the design and features of e-PayDay®.

All Updates are free for registered users of e-PayDay® e.g. Version 2.20 to V2.21, V2.22, V2.30 etc. They include issue fixes and often minor enhancements to the program. Updates are usually issued after a major version change (Upgrade e.g. Version 2 to Version 3). Upgrades must be purchased except for existing support contract holders in which case the Upgrade is supplied at no charge.

Only if the upgrade is as a result of legislative, industrial or tax formulae changes. In these cases you must upgrade to meet you legal obligations as penalties now apply if the employer does not comply with industrial and legislative requirements.

NO! If you purchase an Upgrade you DO NOT receive any free support. To obtain support you MUST purchase a Support Contract.

Support is available on a single incident basis currently charged at a fixed fee per incident.

Yes, you will be notified and will be able to purchase updates and upgrades.

YES! The Support Contracts are NOT a Software License Fee. Your software WILL NOT EXPIRE if you do not take a support contract.

To be eligible for FREE Upgrades and to use technical support you MUST purchase a support contract. Support contracts are available from 6 Months to one Year.

e-PayDay Pty Ltd offers training from the Redcliffe Office. These half and full day Seminars are ideal for users of e-PayDay®. The Seminars are also ideal for any person who may have a manual system, be considering the purchase of an e-PayDay® payroll product or wishes to learn more about payroll administration.

If you don't already use e-PayDay®, attend the Seminar and purchase a product from e-PayDay® you will receive a 20% discount OFF the Suggested Retail Price of the product you purchase.

Please refer to e-PayDay® Payroll Administration Seminars for additional details.